Shipping policy

Shipping Policy

At Meroda Cosmetics UK, we are committed to delivering your orders promptly and safely.

Shipping Timeframe

Standard delivery within the United Kingdom typically takes 7-15 business days from the date of order confirmation. Please note that business days exclude weekends and UK public holidays.

Tracking Information

Once your order has been dispatched, you will receive a tracking number via email. You can use this number to monitor your package's journey to your address.

Shipping Regions

We currently ship to addresses within the United Kingdom. International shipping may be available upon request. Please contact our support team for details on shipping outside the UK.

Customs and Delays

For international orders, please be aware that customs clearance may cause additional delays beyond our standard shipping timeframe. Meroda Cosmetics UK is not responsible for delays caused by customs procedures, border controls, or other governmental authorities.

Shipping Costs

Shipping costs are calculated based on your location and order weight and will be displayed at checkout before you complete your purchase.

Damaged or Lost Packages

If your package arrives damaged or is lost in transit, please contact us immediately with photographic evidence. We will work with our shipping partners to resolve the issue promptly.