Privacy policy

Privacy Policy

Meroda Cosmetics UK respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases.

Information We Collect

We collect information you voluntarily provide, including:

Name, email address, and shipping address
Payment information (processed securely by our payment provider)
Phone number (optional)
Purchase history and preferences
Communications and customer service inquiries

We also automatically collect:

IP address and browser type
Pages visited and time spent on our site
Device information and operating system
Referral source

Cookies and Tracking

Our website uses cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can control cookie settings through your browser. We use cookies for:

Session management
Personalisation and recommendations
Analytics and performance tracking
Marketing and advertising purposes

How We Use Your Data

We use your information to:

Process and fulfil your orders
Send order confirmations and shipping updates
Respond to your inquiries and customer service requests
Improve our website, products, and services
Send promotional emails and marketing communications (with your consent)
Detect and prevent fraud
Comply with legal obligations

Third-Party Sharing

We may share your information with:

Payment processors and financial institutions
Shipping and logistics partners
Marketing and analytics providers
Legal authorities when required by law

We do not sell or rent your personal data to third parties.

Your Rights

You have the right to:

Access, update, or delete your personal data
Opt out of marketing communications at any time
Request a copy of your data in a portable format
Withdraw consent for data processing

To exercise these rights, please contact us.

Data Security

We implement industry-standard security measures to protect your data from unauthorised access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.